December 1, 2022

Enterprises are increasingly opting for a device-as-a-service model

Neil Dover from HP Ireland sheds light on the growing DaaS model and what businesses need to think about when implementing it.

As part of the growth of digital transformation, software as a service (SaaS), along with many other iterations, have exploded in popularity.

In 2021, the SaaS market was estimated at around $152 billion and is expected to reach $208 billion by 2023.

SaaS businesses typically operate through subscription or pay-as-you-go models, and can be especially beneficial for small businesses that want to avoid having too many on-premises products to store and manage.

It also allows them to “buy” services that they do not have the capacity or resources to build or provide themselves.

Within the SaaS space, a new version is gaining ground: device-as-a-service, or DaaS.

According to Accenture, DaaS is becoming a “highly desirable option for customers and suppliers.”

Much like SaaS, the DaaS model offers devices such as PCs, smartphones, and other computing devices as a paid subscription service.

It facilitates a company’s IT needs by outsourcing the management of hardware, software, and devices to an external vendor.

Accenture found that no PC maker offered DaaS as an option in the PC market in 2015, but that figure grew to 65 pc offering DaaS as an option by 2019.

HP Ireland country manager Neil Dover said he has noticed customers increasingly opting for a DaaS model and said HP’s own DaaS offering of managed print services allows customers to ” reduce their carbon footprint by extending the life of their fleet and end-of-life support from HP. -return programs”.

“Initiatives like HP Device Recovery are an integral part of HP’s commitment to achieve 75% circularity for HP products and packaging by 2030,” he said.

Dover added that HP’s Managed Print Services uses the company’s Sustainable Impact Reporting and Analysis (SIRA) platform.

“SIRA tracks HP’s fleet performance in real time and opens up opportunities for optimization. With SIRA data, you will get actionable insights on how you can take immediate action to reduce your carbon emissions,” he said.

The challenges of the DaaS model

While there are benefits to moving to a DaaS model, Dover said lack of budget and management buy-in are two main reasons why companies may be hesitant to embrace this type of transformation, especially then. that paper is still such an important element in many industries. .

Experience dictates that rewards always outweigh budgetary factors. We have seen this particularly in healthcare where, for example, digitizing paper patient records frees up storage space to create additional patient processing capacity, which positively impacts rosters. waiting,” he said.

And while the SaaS market continues to grow, it also carries cybersecurity risk. Bringing a third-party vendor into your business via software or hardware essentially adds another door through which bad actors can enter.

For example, last year a cyberattack hit software provider Kaseya, affecting around 1,500 businesses.

HP’s Dover said cybercriminals have become more sophisticated and often target endpoints such as laptops, desktops and printers.

“Traditional antivirus is important, but it relies on recognizing known malware or suspicious patterns, which may not be enough to defeat new or very sophisticated malware attacks,” he said.

“Any digital transformation strategy is incomplete without security to protect all endpoints.”

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