May 14, 2022

Garmin USB Device Not Detected or Recognized in Windows 11/10

In this article, we will talk about the different workarounds that you can try if Garmin USB device is not detected or recognized in Windows 11/10. Garmin is a popular and reliable GPS tracking navigation device available for Windows. It is used to keep an eye on your fitness progress, manage maps and trips. However, like anything else in the world, it has its own issues. But among all, the one that most troubled the users is that the Windows PC has trouble recognizing or detecting the Garmin USB device. So, if you are also facing the same problem then try the solutions mentioned in this article to get rid of the problem.

Why is the Garmin USB device not detected or recognized on a Windows PC?

After downloading the latest Windows update, many users have reported that some Garmin handheld devices are not working as they should. The problem occurs when connecting them to a USB port. The Garmin device is shown in Device Manager, as well as shown as a connected drive in Windows File Explorer, but there is no way to access it. While trying to access the device, users get the following message,

Please insert a disc.

The directory name is invalid.

The main reason behind the problem is that Windows PC cannot recognize Garmin devices as mass storage devices because they are formatted with FAT12, FAT32Where FAT16 file systems. Continue with the troubleshooting guide to resolve the issue.

Garmin USB Device Not Detected or Recognized in Windows 11/10

Below is the list of all effective workarounds that you can try if Garmin USB device is not detected or recognized in Windows 11/10.

  1. Restart Windows PC
  2. Try another USB port
  3. Download the latest USB driver update
  4. Download the latest Garmin USB driver update
  5. Change power management settings
  6. Contact Garmin Support

Let us now see all these solutions in detail.

1]Restart Windows PC

Before getting into anything technical, the first thing you should do is restart your Windows 11/10 PC. It turns out that the problem could be caused by a temporary error or a glitch, and the best way to eliminate these problems is to go through the reboot process. So, close all apps running in the background and restart your system. Once done, connect the Garmin USB device and check if the issue still occurs. If so, try the next solution.

2]Try another USB port

The next thing you can try is to plug the USB device into another USB port. The port you are currently using may have been damaged for some reason. And in this situation, Windows will have a hard time recognizing the Garmin USB device. So, try another USB port and check if that’s the whole problem. Alternatively, you can even clean the port using a soft material, plug the device back in and check if the issue is resolved.

3]Download the latest USB driver update

An outdated USB driver can be another important reason behind the mentioned issue. You should keep updating all installed drivers including USB driver regularly to keep your system safe from different issues. So here are the steps to download the latest USB driver update on Windows 11/10.

  1. You can update the USB driver using various driver update software.
  2. If your system already has an INF driver, follow the steps below.
    • Open Device Manager.
    • Tap the universal serial bus to expand the menu.
    • Right-click on USB root hub and choose Update driver.
    • Follow the onscreen instructions to complete the update process.
    • Repeat the process for the other USB root hubs as well.

After the update and installation process is complete, connect the Garmin USB device and check if the issue still occurs. If so, try the next solution.

To see: How To Fix VirtualBox USB Not Detected In Windows Computer

4]Download the latest Garmin USB driver update

Download the latest Garmin USB driver update

Like the installed drivers, if you are using an older version of the Garmin USB driver, you are more likely to encounter the mentioned issue. You will need to download the latest Garmin USB driver update to resolve the issue. Here’s how it’s done.

  1. Open any web browser, we recommend Google Chrome and visit the Garmin Updates & Downloads page.
  2. Click on the Download option present in the USB Driver Software Version section.
  3. After the download process is complete, install the downloaded driver file on your system.

Now check if the issue is resolved or not. Otherwise, try the next solution.

To see: Fix Unknown USB Device, Port Reset Failed Error

5]Change power management settings

The next thing you can try is changing the power management settings to fix the problem. Below are the steps to get the job done.

  1. Press Windows + X shortcut keys to open Quick Control Center.
  2. Choose Device Manager.
  3. Double-tap Universal Serial Bus Controllers to expand the option.
  4. Right-click on USB Root Hub, and from the context menu, choose Properties.
  5. Go to the Power Management section.
  6. Uncheck the box that says Allow computer to turn off this device to save power.
  7. Press OK and repeat the process for all installed USB root hubs.
  8. Exit the window and restart the system.

Check if the problem persists.

Read: External hard drive not showing or detected

6]Contact Garmin Support

If none of the solutions mentioned above helped, the last thing you can try is to contact Garmin customer support. The issue may be serious and require developer attention. Contact them and ask them to fix the problem.

Why is my Garmin device not detected?

There can be several reasons why your Garmin device is not detected. If there is a fault with the charging cable, you will face the problem. It turns out that third-party cables can charge the device but will struggle to transfer the data. So be sure to use a Garmin branded cable to share data with a system.

Why is my USB device not recognized?

If the system does not recognize your USB device, most likely the USB cable is faulty. So make sure you are using a working USB cable. The problem can also occur if you have not downloaded the latest USB driver update. So, download the latest update to fix the issue.

Read more : USB 3.0 external hard drive not recognized by Windows.

Garmin USB Device Not Detected or Recognized in Windows 11/10